Information, Technology and Tourism


Information technology has had a tremendous impact on all areas of our lives over the last few decades as one of the main beneficiaries of the tourism and travel industry. The introduction of computers can be traced back to the early 60s when the vacuum tube is the primary component of computer systems. This was very effective and soon the transistors that are being replaced by the integrated circuits will soon be swirling. Now technological advances have enabled advanced graphics embedded in modern computers to be integrated with motion pictures and sounds.

The tourism product, which is now immaterial, has a lot to gain from technology. Travel was a risk in the early days, mainly because of the fact that the terrain, climate, culture, etc. of the destination. Related knowledge was limited or unknown. Only the adventurous and the newer men looking for pastures ventured on such trips. Things have changed with the emergence of IT in the travel industry. The trip was much more enjoyable and comfortable. Modern day travelers have plenty of options to choose from, and the internet is the favorite for your favorite traveler. The attractions of the tourist industry and the beauty of the landscapes often ignore the attention of the customers as it is not well marked. The Internet did not support graphics, videos, sounds, etc. in the early days. Here, tourism products can not be effectively marketed over the Internet. Things have changed drastically by introducing protocols such as the Transmission Control Protocol / Internet Protocol (TCP / IP). This has led to graphics, music, videos, and more. Bring faster on the net with speed and clarity. Thus tourism has been effectively sold through the Internet. This has led to the mushrooming of tourist and travel sites.

Numerous software deals with the needs of the tourism and hospitality industries. Travel agencies, tour operators, hotels, etc. They use state-of-the-art systems that have huge databases. The computer front office gives elegance to modern offices, largely paperless. Office automation has resulted in efficient and accurate information processing. A person with the right information is the most modern in the modern era. Computer systems are used to extract data from large databases of databases. Querying the database, whether it's a booking request or booking a ticket, is in the hands of the end user. The client is the king, and there are right options to choose from when a trip starts or information is provided at a tourist location.

Early users of computer systems had to be experts. Even when the system was started, it was necessary for a computer operator. Only the application can run. Now the Graphic User Interface (GUI) and WYSIWYG (What You See What You Get) technologies, even a layman or a child can operate a computer or access the Internet. A person who does not know the local language in one place has information about finger-related tips with the appearance of touchscreen devices. Almost every bank has introduced ATM (Automatic Teller Machine) facilities in the premises to allow customers to access their account at any time.

In the Kerala scenario, the emergence of information technology was restricted to travel agencies that use booking systems and develop governmental and non-governmental websites. Office automation also works with the computerized accounting process. The official website of Kerala Tourism has won many national and international awards as one of the best venues for tourism around the world. In the education sector, the Kerala Tourism and Travel Studies Institute (KITTS) provided training in the tourism industry for GDS (Global Distribution Systems) and computer applications. The Kerala Tourism Development Corporation (KTDC) has also completely computerized its reservations, and tourists can easily book rooms through the net. Hotels have linked their systems with other global systems to establish a worldwide connection. Think briefly about IT applications for tourism.

Global Distribution Systems

Global Distribution Systems (GDS) have evolved over the years and have played a major role in the online journey. A computer reservation system (CRS) is used for storing and retrieving information and for conducting travel-related transactions. It was originally developed by airlines, but this was later extended to travel agencies as a sales channel. CRS functionality has been expanded and so-called global distribution systems have been created. The most important CRS operations that buy tickets and sell to multiple airlines are known as GDS. Many airline companies have decided to leave the majority of their share in the Global Distribution System, which is why many systems are available to consumers through hotels, car rental agencies and other services as well as Internet gateways for airline tickets. A traveler or a travel agency can calculate a route with a GDS, a global system that connects airlines, hotels, travel agencies, car rentals, cruises, etc. The four major global distribution systems are AMADEUS, GALILEO, SABER and WORLDSPAN. AMADEUS has a market share of 31%, followed by 30% of the market, GALILEO 26% and WORLDSPAN with 12% of the market.

Today's GDS systems have the following capabilities

  • Available and available 99.9%
  • Continuously up to max. 17,000 messages per second during peak hours
  • Works on the architecture of the most modern enterprise systems [19659011] One-second fragment responds with response times
  • Can accommodate a variety of transactions
  • Change the route to the last minute and take complex international routines across the world
  • Allows customers to send e-mails and faxes without leaving the system
  • Allows customers to compare fares and rates availability to buy the most convenient trip for the lowest cost
  • Passenger data tens of millions are securely stored to provide customers with the travel they need preferences

GDS available on a given day

  • More than one billion award-winning combination
  • More than 95% of available locations worldwide
  • Over 750 airlines
  • Over 50,000 hotels [19659011] Bus and train tickets
  • Bus and train tickets
  • Bus and train tickets
  • Insurance
  • Limousines
  • Bus and train tickets
  • Bus and train tickets
  • Events and Theater Attractions
  • Eating Reservations
  • Routes
  • Complex International Routes


via Internet. This greatly reduces the paper-based release procedures, which consist of several copies. Both airlines and passengers benefit from this form of ticket sales. The ticket is stored on an image on the computer from which the customer can print directly and board the aircraft without any luggage. If there is a baggage after obtaining the package, the passenger can pick up the airplane. The customer may request that a hard receipt be returned by mail, but no login is required. We assign a confirmation number to the passenger as well as the flight number, date, departure location and destination. When signing in at the airport, the passenger simply shows a positive identifier. Then the necessary boarding passes are exhibited and the passenger is able to check packets and secure the gate area.

The main benefit of e-ticketing is to reduce booking costs by eliminating the printing and mailing of paper documents. Another advantage is that it eliminates the possibility that critical documents may be lost to email or wrong address. It is estimated that around 25% of passengers globally occupy their online ticket, which was solved in the flourishing of low-cost aircraft.

The Internet has provided a new economic environment for business continuity. E-commerce is a growing industry and many tourism companies are involved in the development of Internet services, including traditional travel agents, tour operators, national tourist offices, airlines, hotels and other hotels and car hire companies. This business is known as the so-called "e-tourism" or "tourism e-business". The most important differences in traditional markets are the disclosure of information, the minimum cost of creating global access and the creation of an online business.

Property Management Systems

The term "markings" refers to real estate management systems that have been used globally to manage and effectively control other daily and large property management procedures. Even in Kerala these systems are used on a large scale.

The core features handled by the PMS include reservations, front office operations, some back office operations, and some administrative features. PMS is often used to handle the accounting functions of the various departments of the hotel. Besides this, this hub is also the connection to all the other systems in the hotel. Just like a person who has been cut off from other members of the staff, a stand-alone computer does not make much use of it. Here, a network environment is provided that allows the server to meet the needs of the end user, who may be the receptionist or waiter's manager. This is accomplished through networking and resource sharing. We can develop software tailored to the needs of the hotel, with both front and back. The front surface is the user interface through which you can enter data or gather information. The back end may consist of an RDBMS that acts as a storage hub. Queries and reports can be used to retrieve information. For example, if a guest wants to know about prizes during the holiday season, clicking a mouse can be enough to get the information.

Virtual Reality Systems

Virtual reality is a relatively new area that is linked to artificial intelligence and neural networks. Artificial Intelligence is an area where technology has been moving fast in recent years. Human beings are blessed with intelligence that stems from being able to remember things by inventing gadgets and making life more meaningful. It goes without saying that the human brain is an astonishing and complicated body that has not even exceeded the fastest supercomputer ever. It is doubtful that this will happen in the future as well. But artificial intelligence has introduced new paths and robots that help people in potentially dangerous and unimaginable tasks.

In addition to tourism, natural attractions, entertaining parks, man-made tours, simulations, etc. Singapore, Disneyland etc. They give a home for IT and applications. Especially the recreational parks and tours, and the relaxation of fantasies and dinosaurs added tourist attractions.

Virtual Travel

The growing demand for the web has made tourism a new era. You will enjoy the popularity of a virtual tour and its tourist offer if you want to use different devices and the internet, and sit comfortably in your office or home and take a virtual tour. Previously, guidebooks for hand-guitarists were prepared for preparing articles and loudspeakers. But now the travel writing has been simplified simply because there are plenty of information about CDs, brochures and the web.

There are also virtual travel agencies on the network that will visit your gallery and provide a large amount of information. The days passed when a guide spoke about travelers' travel and told the story of nest and bull and fed customers with false information. Virtual travelers are more informed and many of them do not have to be introduced to a destination they want to visit.

In addition to the realistic virtual tour, there are artificially created virtual worlds to be waiting for. These sites offer a one-week free package that can be downloaded. After passing through this demo, the user can see the real thing by registering on the internet and paying. This is a trend that quickly catches up. After all globalization has shrunk in the world and will not be long before new targets are created in the computer world.

Travel Recommendation Systems

Travel has become part of people's lives. The travel agencies 'and tour operators' efforts, alongside the revenues of governmental organizations, responded to major changes that made it easier for travelers to travel. Modern day travelers can choose from a variety of options when planning a trip. Travel Recommender Systems found its usefulness in travel planning even in its childhood. In the coming years, the importance of planning aid will be essential. There are some recommended systems available on the market that allow the tour operator or customers to eliminate the intangibility of the product. Austria is one of the few countries that introduced a recommended system of recommendations for travelers and found a good response to users. Recommend a travel plan in many ways, such as destination type, location information, seasonal specific recommendations, etc. All this must be presented to the user in a customer-friendly way to complete the options in the system, which in turn suggests the most recommended travel plan. These systems use artificial intelligence and fall into the category of expert systems.

Geographic information systems

The use of maps goes back centuries. Man uses maps for guidance and positioning. With the development of computing and graphics, maps have been digitized and used to provide accurate and timely information to users. Databases are combined with computer graphics in GIS.

GIS is used for displaying and analyzing spatial data related to databases. This link between spatial data and databases is the driving force behind GIS. Maps can be outlined from the database and the data can refer to the maps. Updating the database will update the related map. The GIS database includes a wide range of information, including geographic, social, political, environmental, and demographic data. GIS technology is a computer data acquisition, storage and analysis tool that combines previously unstructured information with easy-to-understand maps. GIS can perform complex analytic functions and visually present the results as maps, spreadsheets, or graphs, so decision makers can visually see the issues ahead and pick the best steps.

GIS finds wide-ranging applications in tourism, especially in mapping. Tourist destinations, hotels, etc. The end user can target a goal and even browse the hotel room where he plans to stay.


Overall, it can be said that information technology has left uninterrupted travel and tourism applications. In the coming years, areas such as Travel Recommender Systems, GIS, Space Tourism etc. will promote and help give new dimensions to the travel and tourism sector. Kerala tourism, which has established its presence on the global market, will grow its growth path through these applications. In the growing international market, with the introduction of information technology, they have fired on the arm and will continue to win.

Source by sbobet

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